Terms & Conditions:
Quality standard
We sell original authentic pieces. Both vintage as antique. All cleaned, restored and checked if necessary and possible. In the condition report on the website you will find a clear note of the condition of the item if there is anything unusual to report.
Please read the text carefully before buying a product. We think clear and honest communication is crucial and that the condition and quality of a product is important. Nevertheless, even after reading the report, please reach out us if any extra insights, pictures or proof are needed before making a purchase related decision. Obviously, our items are used, so there are always normal marks of usage and wear that may be expected from an item with a certain age.
Return policy
If the product of is not what you imagined, doesn’t fit or work for you, you can always return the product. In this case a 20% restocking fee applies. This is for packing, handling, and re-listing of the product. Also, shipping costs (back and forth) are for the buyer to cover. That is why it is important to ask as many questions as possible up front, to avoid unnecessary returns.
If you have some doubt about a product, if it will fit, matches, or meets your needs, please inform us before you purchase an item. Depending on the product and the shipping process we can consult if a return would be feasible.
In case of a defect within 2 weeks after your purchase, and when it is not your fault, there are (depending on the product and defect), different possible solutions:
– The purchased product gets fixed by a specialist on spot and we will reimburse the costs involved;
– The purchased product (or a part of it) is sent back, we fix it here and we will send it back when it’s fixed;
– The purchased product comes back and we will refund the product price minus 20% restocking fee if you do not want the product to be fixed.
We are not liable for the shipping costs or other costs besides the costs for reparation. All of above will only be arranged after approval of both client and seller. If the client decides to have it fixed before discussing this with us, we are not to be claimed for the costs made or liable for any unforeseen outcome of the restoration done by the third party.
Payment policy
We always send an official invoice that is legally valid. It includes all our required company details to make a bank wire transaction. We do not have Paypal and our bank does not accept credit cards. So, a bank wire, or cash upon delivery (if we deliver it ourselves), is the only possible way of payment. Bank charges are for the account of the buyer. The invoice number should be noted as reference by executing the transaction. If payment is not made within 14 days after the invoice was send, we assume you are no longer interested in the item and we will release the hold.